Kernowplumb is committed to protecting the privacy of your personal information. This policy explains how we collect, use, and protect your data.
Information We Collect
We collect the following personal information:
* Names
* Addresses
* Phone numbers
* Email addresses
* Payment details
How We Collect Information
We collect information through:
* Contact forms
* Appointment bookings
Why We Collect Information
We use your information to:
* Schedule appointments
* Process payments
* Provide customer support
* Create invoices and quotes
* Order materials
Data Storage and Protection
Your data is stored securely in our databases with limited access. We use encryption to protect sensitive information.
Information Sharing
We only share your information with necessary third parties, such as:
* Payment processors
* Material suppliers
* Subcontractors
Data Retention
We retain financial records for 6 years to comply with HMRC regulations. Other customer data is kept only as long as necessary for the purposes stated above.
Your Rights
You have the right to:
* Access your personal data
* Correct inaccuracies
* Request deletion of your data
To exercise these rights, please contact us.